Terms & Conditions

Term & Condition

Welcome to SM IT Solutions! These Terms and Conditions (“Terms”) outline the rules and guidelines governing the use of our website, products, and services. By accessing or using any services offered by SM IT Solutions, you acknowledge and agree to comply with these Terms. If you disagree, please refrain from using our services.

1. Introduction
SM IT Solutions (“Company,” “We,” “Our,” or “Us”) provides CIO-led Managed IT Services as our primary offering, along with technology solutions including but not limited to website development, application development, IT consulting, digital marketing, and Mobile app development services. These Terms apply to all services provided by SM IT Solutions.
Our CIO-led Managed IT Services provide strategic IT leadership, proactive management, and technical expertise to ensure businesses have secure, efficient, and scalable IT infrastructure. Our managed services include but are not limited to:

 

  • IT Strategy and Consultation
  • Network Security & Monitoring
  • Cloud Computing Solutions
  • Data Backup & Disaster Recovery
  • Helpdesk & Support Services
  • Compliance & Risk Management
  • IT Infrastructure Design & Management

Clients who engage with our CIO-led Managed IT Services benefit from expert oversight, cost-effective solutions, and a technology roadmap that aligns with their business goals.

SM IT Solutions (“Company,” “We,” “Our,” or “Us”) provides technology solutions including but not limited to website development, application development, IT consulting, digital marketing, and Mobile app development services. These Terms apply to all services provided by SM IT Solutions.

 

2. Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

  • We collect personal information required for service delivery, billing, and communication.
  • We do not sell or share personal data with third parties except as required to deliver services or comply with legal obligations.
  • Users may opt out of marketing emails and communications by following the instructions provided in such communications.

3. Authorization to Receive Emails and Text Messages

By providing your contact information, you expressly authorize SM IT Solutions to send you emails, text messages, and other communications related to your services, including marketing and promotional messages.

  • You can opt out at any time by following the unsubscribe instructions in the communication.
  • Standard messaging rates may apply.

4. Intellectual Property & Copyrights
4.1 Client Responsibility for Copyrighted Content

  • Any content or images used on the client’s website or system and claimed to be subject to copyright is the sole responsibility of the client, as they are the owner of the website or such system.
  • SM IT Solutions shall not be held liable for any claims, legal actions, or disputes arising from the use of copyrighted materials on a client’s website or system.

4.2 Ownership of Work

  • All intellectual property rights, including but not limited to copyrights, patents, trademarks, and trade secrets, related to services provided by SM IT Solutions shall remain the exclusive property of SM IT Solutions unless explicitly agreed otherwise in writing.
  • Custom projects such as websites, applications, and software developed for clients may be transferred upon full payment, subject to licensing agreements and restrictions.
  • Any pre-existing proprietary tools, frameworks, or software used in delivering services remain the property of SM IT Solutions.

4.3 Use of Content

  • Clients may not copy, modify, distribute, or create derivative works from any intellectual property owned by SM IT Solutions without express written consent.

5. Liability and Disclaimers
5.1 Limitation of Liability

  • SM IT Solutions shall not be liable for any indirect, incidental, consequential, or special damages, including but not limited to loss of data, revenue, or profits, arising from the use of its services.
  • The maximum liability of SM IT Solutions under any circumstances shall not exceed the amount paid by the client for the specific service giving rise to the claim.

5.2 No Warranty

  • All services are provided “as is” and “as available.” SM IT Solutions makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of its services.
  • We do not guarantee uninterrupted or error-free service operation.

5.3 Indemnification

  • Clients agree to indemnify and hold harmless SM IT Solutions, its officers, employees, and affiliates from any claims, damages, or expenses arising from their use of our services.

6. Payment Terms & Refund Policy

  • Payments for services must be made in accordance with the agreed-upon terms.
  • Refunds are governed by our Refund & Cancellation Policy.
  •  SM IT Solutions reserves the right to suspend services for non-payment.

7. Termination of Services

  • We reserve the right to terminate or suspend any service without notice if a client violates these Terms or engages in unlawful activities.
  • Clients may cancel services by providing written notice, subject to our Refund & Cancellation Policy.

8. Governing Law and Jurisdiction

  • These Terms and any disputes arising under them shall be governed by and construed in accordance with the laws of the State of Atlanta, without regard to conflict of law principles.
  • Any legal proceedings shall be conducted in Atlanta, Georgia.

9. Modifications to Terms

  • SM IT Solutions reserves the right to update these Terms at any time. Users will be notified of changes via email or through our website.
  • Continued use of our services after an update constitutes acceptance of the revised Terms.

10. Contact Information

For any questions or concerns regarding these Terms, please contact us using any of the methods listed on our website.

© 2026 SM IT Solution Ltd.